Rent collection
Rent collected, reconciled and chased properly
You are happy dealing with your tenant. You are less happy having the conversation about money.
Overview
The middle option between doing it all and handing it all over.
Rent collection sits between tenant-find and full management. We collect the rent, reconcile it, pay you and pursue arrears through a defined process. You keep the relationship with the tenant and handle the maintenance yourself.
It works well for landlords who genuinely do not mind the day-to-day but have discovered that chasing a friendly tenant for late rent damages both the friendliness and the rent.
- Rent collection and reconciliation
- Prompt landlord payments
- Monthly rent statements
- Arrears identified and acted on the same day
- Defined arrears escalation sequence
- Payment-plan proposals where appropriate
- Written record of all arrears communication
- Rent-increase administration at renewal
- Annual rent summary for your accountant
Arrears
What happens when rent does not arrive.
The value of this service is almost entirely in the first 72 hours.
Day one
The missed payment is identified and the tenant is contacted. You are told the same day.
Reason
We establish what has happened — a bank error and a redundancy need different responses.
Plan
Where a short-term plan is appropriate we propose one to you in writing for approval.
Escalate
Where it is not, the arrears process escalates formally on a documented timeline.
An honest limit
What a rent collection service cannot do.
No agent can make a tenant pay money they do not have.
What it does do is make sure the problem is spotted immediately, acted on consistently, and documented from the first day — which is what matters if the situation ever needs to go further. Slow, informal chasing is what turns a one-month problem into a six-month one.
Next step
Hand over the money side.
Tell us about the property and the current arrangement, and we will set out what rent collection would cover and cost.
Request a property management proposal
Four short steps. We reply with a written proposal, not a sales call script.
Your property assessment has been received.
A member of the MZ Management team will review the information and contact you to discuss the most appropriate next step. If it is urgent, call us and quote your postcode.
Questions
Common questions
Rent is reconciled and paid to you on an agreed schedule after clearing, with a statement each period showing what came in, what went out and what is outstanding.
Persistent late payment is treated as a pattern, not a series of one-offs. We will tell you clearly when a tenancy is heading somewhere it should not, and what your options are.
No. Rent collection covers the money only. If you want maintenance and inspections handled too, that is full management.
Yes, and it is a simple change since we already hold the rent record and tenancy dates.
Everything Managed. Nothing Overlooked.
Everything managed. Nothing overlooked.
One accountable team across property, payroll, people and contracts.